New Game, New Rules : Jobs, Corporate America and the Information Age Book

	Foreword
	Introduction
	Acknowledgments
I	Where Are We Going?	1
	What's Happening at Work?	1
	Conditions in the Workplace	2
	A Call to Action	6
	What to Look for	7
II	Historical Perspective	11
	Legacy of Entrepreneurs	11
	The Dark Side of Entrepreneurship	12
	Job Security	13
	Bargaining for Work and Benefits	14
	Health Care	17
	Retirement Plans	19
	Child Care	21
	Legacy of the Industrial Age	22
	Wealth and Inflation	24
	Transition to the Information Age	26
	Sustainable Value-Add	27
III	Corporate America Is Changing	31
	Debunking Old Stereotypes	33
	Pressure, Pressure, Pressure	39
	Changes in Values and Priorities	40
	Baby Boomers	43
	Executive Pressures	45
	Leadership Models	46
	Where Do Leaders Come From?	49
	Role of Training and Career Development	53
	Unions and Training	57
	Reengineering, Downsizing and Open Communication	58
	Looking Ahead	59
IV	Diversity	63
	Some Facts on Diversity	64
	Education Statistics	68
	Minority Businesses	69
	Minorities and Politics	70
	Franchising	71
	Financing	73
	Strategic Alliances	74
	Teams and Diversity	75
	Why Do People Move On?	77
	Spiraling and the Glass Ceiling	80
	Discrimination Comes in All Kinds of Forms	83
	Recommendations	86
	Call to Action	90
	One Successful Company	92
V	Company Success	95
	Measures of a Successful Company	95
	Surviving Downsizing	102
	Company Employee Relations - What Can Companies Do?	104
	Right People, Right Place	112
VI	Promotions	119
	Obstacles and Issues	119
	Promotion by Being in the Wrong Place at the Right Time	120
	Loyalty Over Reality	123
	Promotion According to Plan	125
	What Is Your Company Doing?	126
	Different Kinds of Employee Relations	127
	Maintaining Morale When Promotions Are Gone	130
	Vision for the Information Age	132
VII	The Entrepreneurial Class	135
	Small Business	135
	What Is the Future for Small Business?	137
	Definition of Small Business	138
	Small Businesses Matter!	139
	Leadership Characteristics	140
	Role of Financing	144
	New Business = New Products & Services	145
	Benefits, Tax Relief and Administrative Costs in Small Businesses	145
	Training in Small Businesses	155
	Re-Defining Self and Work	155
	Build Skills as Fast as You Can	157
	Which Skills to Build?	157
	What Qualities to Nurture?	159
	Here's to Tomorrow!	161
VIII	Rules of the Game	163
IX	Epilogue: Sarah Doesn't Work Here Anymore	171
	Endnotes	183
	Bibliography	193
	Index	201