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List of Figures ix
Foreword Kush Mirchandani xi
Acknowledgments xiii
Introduction 1
Moving Up to Manager: How to Get and Begin the Job 11
Motivating Others
The Principles of Motivation 35
What People Really Want 60
Action Items for Developing Your Ability to Motivate Others 74
Attracting and Retaining Top Talent
Interviewing: Choosing the Best from the Rest 79
Retaining Top Talent 95
Action Items for Developing Your Ability to Attract and Retain Top Talent 106
Planning and Organizing Your Group's Performance
Building Capability and Accountability 111
It's About Time! 134
Action Items for Developing Your Ability to Plan and Organize Your Group's Performance 143
Driving Results Through Your Organization
Managing Employee Performance 147
Introducing Change: From "Woe!" to "Wow!" 163
Maintaining Your Sanity: Handling Performance Problems 175
Action Items for Developing Your Ability to Drive Results Through Your Organization 183
Lifelong Development
Career Planning 189
A Look to the Future 215
Action Items for Developing Your Abilityto Develop Others 222
Job Satisfaction Survey Details 225
Bibliography 233
Index 235
About the Author 241
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Add Becoming an Extraordinary Manager: The 5 Essentials for Success, Nearly all managers dream of being inspiring leaders who elicit the most from their people. But while they may understand the skills needed to manage their teams, very few know how to put their knowledge into practice. Now, any manager can get exceptional, Becoming an Extraordinary Manager: The 5 Essentials for Success to your collection on WonderClub |