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Introduction
Part I. An Aggressive Species
Chapter 1. When Sweet Revenge Isn't So Sweet Chapter 2. Watch Out for the Eggshells Chapter 3. Don' Fight ? Find Out!
Chapter 4. When to Turn Down the Volume ? or Find Someone Else to Do it.
Chapter 5. When a Problem Spirals out of Control
Chapter 6. Prepare for the Worst-Case Scenario
Chapter 7. When Nothing is the Best Solution
Chapter 8. Keep it Clear, Clear, Clear
Part II. Political Animals
Chapter 9. Choosing Your Battles
Chapter 10. Watch Out for Confidences
Chapter 11. When You're Not in the Family
Chapter 12. Dealing with Unearned Praise
Chapter 13. The Blame Game
Chapter 14. Besting the Betrayer
Part III. When Ethics Rears its Ugly Head
Chapter 15. Don't Let them Ethics You
Chapter 16. When Someone Wants to Change the Rules Chapter 17. When there's a Betrayer in the Group. Chapter 18. Finders Keepers ? or not?
Chapter 19. Fraud Happens
Part IV. People Who Ask Too Much
Chapter 20. The Great Communicator ? Not!
Chapter 21. Learning to Let `em Go ? Demanding Client
Chapter 22. The Give and Take Paradox
Chapter 23. When Nothing Seems to Work, It's Time to Go Legal
Chapter 24. Passing the Responsibility Buck
Chapter 25. Get out When You Can
Chapter 26. When Help Turns to Help!!! ? Get Me Out of Here
Part V. Capturing and Keeping the Job
Chapter 27. Beating the Recommendation Game
Chapter 28. Knowing when to Back Off ? Don't Push a Negotiation to Far.
Chapter 29. What to Do when Everything Seems to Be Going Wrong
Chapter 30. When to Keep Your Cards to Yourself
Chapter 31. Watch out for Warning Signs
Chapter 32. Don't Resign Yourself ? Redesign Yourself
Chapter 33. Be a Problem Solver ? Theirs Not Yours
Chapter 34. Dealing with the Boss From Hell
Part VI. Putting It Together
Chapter 35. Mastering Your Survival Skills
Chapter 36. What's Your Survival Quotient ? A Self Assessment Quiz
Index
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
Alexander Kuo
reviewed Survival Guide for Working with Humans, A: Dealing with Whiners, Back-Stabbers, Know-It-Alls, and Other Difficult on August 20, 2018 Survival Guide for Working with Humans, A: Dealing with Whiners, Back-Stabbers, Know-It-Alls, and Other Difficult
I found this book to be extremely helpful! The scenarios were about very different types of workplaces than mine, but I was able to see how those lessons can apply to my workplace. There are even a couple of scenarios that sound exactly like what I'm going through. After reading the book and taking the self-assessment at the end, I definitely feel better equipped to handle situations in future.
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