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The conflict management skills workshop Book

The conflict management skills workshop
The conflict management skills workshop, When conflict festers, employees become stressed and demoralized—and productivity suffers. But in today's diverse workplace, conflicts and misunderstanding are inevitable. One of the most effective ways to handle conflict is to help employees develop the, The conflict management skills workshop has a rating of 2.5 stars
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The conflict management skills workshop, When conflict festers, employees become stressed and demoralized—and productivity suffers. But in today's diverse workplace, conflicts and misunderstanding are inevitable. One of the most effective ways to handle conflict is to help employees develop the, The conflict management skills workshop
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  • The conflict management skills workshop
  • Written by author Bill Withers
  • Published by New York : AMACOM, c2002., 2002/01/01
  • "When conflict festers, employees become stressed and demoralized—and productivity suffers. But in today's diverse workplace, conflicts and misunderstanding are inevitable. One of the most effective ways to handle conflict is to help employees develop the
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Authors

"Section I: What Do You Do with a Room Full of Experts?

Dialogue: Questions for Group Learning

Section II: Make This Book Your Own

Section III: Step-by-Step Facilitator’s Guide

DAY ONE

Introduction to the Workshop

Module I: Awareness, Introduction and Objectives

The Bell Curve

Naming the Workshop

Ways of Seeing

Ways of Knowing

Ways of Learning

Ways of Living

Ways of Seeing Conflict

Module II: Response

Introduction and Objectives

Reflection: "Good" Conflict?

Party Time

Reflection: How Can This Possibly Be Good for Me?

Wrap Up Day One

DAY TWO

Review of Day One

Module III: Actions

Introduction and Objectives

Conflict Intervention

My Personal Conflict Strategy

Our Group Conflict Strategy

Close

Check in: Does Our Name for Conflict Still Work?

Individual Objectives Check

Evaluation

Section Four: Handouts

Participant Workbook

Section Five: Exercises

Pre-Workshop Questionnaire

Introductory Exercises

The Bell Curve

Naming the Workshop

Awareness

Do the Right Thing

Party Time

Actions

Two Siblings and One Orange

Take One: Problem Solving

Mediation Practice

Two Siblings and One Orange

Take Two: Transformative

How Deep Is Too Deep?

A-1, B-2...

Listening Practice

Non-Toxic Language

Simple Relaxation Exercise

Action Plan

Section Six: Stories

Section Seven: Trainer’s Toolbox

To Bag or Not to Bag

Manners

The Lilliputian Egg Wars

The Farmer on the Porch

The Pink Moment

The Colored Ball

The Blind Men and the Elephant

The Shared Resource

My Dad and the Last Brownie

The Leaf Blower

Outlines

Full Two Day Workshop

One Day Workshop

Half Day Workshops

Mediation Practice

Conflict Awareness

Responses to Conflict"


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