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Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty Book

Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty
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Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty, Your brand is obviously more than a catchy logo or striking website. But often the concept of a brand gets stuck in this visual playland, removed from the realities of what truly makes a business successful and sustainable. Brands stand for value. An, Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty
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  • Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty
  • Written by author Laurence Vincent
  • Published by AMACOM, 3/28/2012
  • Your brand is obviously more than a catchy logo or striking website. But often the concept of a "brand" gets stuck in this visual playland, removed from the realities of what truly makes a business successful and sustainable. Brands stand for value. An
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Authors

CONTENTS

Acknowledgments ix

Introduction 1

Chapter 1: Reality Check: It’s Time to Move from Brandlore to Promising Brands 5

Chapter 2: Winning the Memory Game 28

Chapter 3: The Benefi t of Your Brand 50

Chapter 4: Leveraging Portfolio Value 70

Chapter 5: Positioning Brands for Context 100

Chapter 6: Brand Attachment: The Barefoot Bandit and Our Sense of Self 119

Chapter 7: Expressing the Promise: Brand Narrative, Brand Voice, and Communications Strategy 145

Chapter 8: Naming and Identity Development 168

Chapter 9: The Touching Experience: How to Deliver on a Promise at Meaningful Touch Points 187

Chapter 10: Brand Inside: Why People Are the Key to Your Brand Strategy 210

Notes 241

Index 249

About the Author 258


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Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty, Your brand is obviously more than a catchy logo or striking website. But often the concept of a brand gets stuck in this visual playland, removed from the realities of what truly makes a business successful and sustainable.
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Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty, Your brand is obviously more than a catchy logo or striking website. But often the concept of a brand gets stuck in this visual playland, removed from the realities of what truly makes a business successful and sustainable.
Brands stand for value. An, Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty

Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty

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Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty, Your brand is obviously more than a catchy logo or striking website. But often the concept of a brand gets stuck in this visual playland, removed from the realities of what truly makes a business successful and sustainable.
Brands stand for value. An, Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty

Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty

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