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Contents
PREFACE. . . .ix
ACKNOWLEDGMENTS. . . .xiii
CHAPTER 1. . . .1
Human Nature and the Practical Psychology of Work
CHAPTER 2. . . .13
Shrinkers and Clingers: Avoidant and Dependent Employees
CHAPTER 3. . . .29
Emoters and Reactors: Histrionic and Borderline Employees
CHAPTER 4. . . .48
Preeners and Predators: Narcissistic and Antisocial Employees
CHAPTER 5. . . .67
Detailers and Vigilantes: Obsessive-Compulsive and Paranoid
Employees
CHAPTER 6. . . .87
Oddballs and Spoilers: Schizoid and Passive-Aggressive Employees
CHAPTER 7. . . .103
Working Wounded: Mental Disorders on the Job
CHAPTER 8. . . .128
Brain Alert: Neuropsychological Disorders at Work
CHAPTER 9. . . .146
Sick and Tired: Mind-Body Syndromes in the Workplace
CHAPTER 10. . . .162
What a Job: Managing Dysfunctional Employees
CHAPTER 11. . . .182
Danger Zone: Handling Workplace Violence
CHAPTER 12. . . .208
Tough at the Top: Organizational Stress Management and Leadership
BIBLIOGRAPHY AND FURTHER READING. . . .223
INDEX. . . .233
ABOUT THE AUTHOR. . . .241
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