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The AMA Handbook of Business Letters Book

The AMA Handbook of Business Letters
The AMA Handbook of Business Letters, , The AMA Handbook of Business Letters has a rating of 3.5 stars
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The AMA Handbook of Business Letters, , The AMA Handbook of Business Letters
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Digital Copy
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1 available   for $99.99
Original Magazine
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  • The AMA Handbook of Business Letters
  • Written by author Jeffrey L. Seglin
  • Published by AMACOM, April 2007
  • Now featuring a diskette version with each book, this completely updated edition of the bestselling AMA Handbook of Business Letters supplies more than 320 ready-to-go letters covering every conceiveable situation, from sales letters to customer service l
Buy Digital  USD$99.99

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Authors

Preface
Preface to the Second Edition
Ch. 1Planning the Letter3
Ch. 2Components of an Effective Letter7
Ch. 3Structure: The Parts of a Letter13
Ch. 4Appearance of the Letter23
Ch. 5Grammar and Usage36
Ch. 6Word Processing45
Ch. 7Sales, Marketing, and Public Relations Letters51
Ch. 8Customer Service Letters115
Ch. 9Credit and Collection Letters171
Ch. 10Letters to Vendors and Suppliers203
Ch. 11Personnel Letters217
Ch. 12Transmittal Letters276
Ch. 13Confirmation Letters288
Ch. 14Request Letters298
Ch. 15Replies313
Ch. 16Permissions Letters328
Ch. 17Social, Personal, and Miscellaneous Letters340
Appendix I. Words to Watch381
Appendix II. Punctuation387
Appendix III. Abbreviations391
Appendix IV. Grammar Hotline Directory395
Bibliography407


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