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Book Categories |
Preface | ||
Acknowledgments | ||
1 | What is Communication Excellence? | 1 |
2 | Knowing How to Manage Strategically | 23 |
3 | Knowing Two-Way Communication Practices | 39 |
4 | Knowing Traditional Communicator Skills | 53 |
5 | Build Your Knowledge Base | 63 |
6 | The Power of the Communication Department | 75 |
7 | Shared Expectations of Communication | 89 |
8 | Building Linkages to the Dominant Coalition | 107 |
9 | What CEOs Should Do About Excellence | 121 |
10 | Participation and Authority in the Culture of Organizations | 135 |
11 | Empowering Women and Culturally Diverse Employees | 149 |
12 | The Global Qualities of Excellence | 163 |
13 | Changing the Character of Organizations | 183 |
14 | Origins of Communication Programs | 195 |
15 | Using Traditional and Advanced Practices | 207 |
16 | Communication Excellence Makes a Difference | 217 |
Appendix: How the Excellence Study Was Conducted | 237 | |
Author Index | 251 | |
Subject Index | 253 |
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Add Manager's Guide to Excellence in Public Relations and Communication Management, This book reports findings of a three-nation study of public relations and communication management sponsored by the International Association of Business Communicators (IABC) Research Foundation. The Excellence Study provides communication managers and p, Manager's Guide to Excellence in Public Relations and Communication Management to the inventory that you are selling on WonderClubX
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Add Manager's Guide to Excellence in Public Relations and Communication Management, This book reports findings of a three-nation study of public relations and communication management sponsored by the International Association of Business Communicators (IABC) Research Foundation. The Excellence Study provides communication managers and p, Manager's Guide to Excellence in Public Relations and Communication Management to your collection on WonderClub |