Communicating Effectively With The Chinese, Vol. 5 Book

	Preface
1	Self-OTHER Perspective and Communication	1
	Conceptualizing Chinese Culture and Communication	2
	Self-OTHER Perspective: Contextualizing Chinese Communication	7
	Organization of the Book	19
2	Chinese Personal Relationship Development Processes	23
	Gan Qing: The Basis of Chinese Personal Relationships	24
	Ren Qing and Bao	29
3	Characteristics of Chinese Communication	35
	Han Xu	37
	Ting Hua	41
	Ke Qi	45
	The Insider Effect on Communication	48
4	Mian Zi	53
	The Conceptualization of Mian Zi	53
	Implications of the Concern for Mian Zi	56
	Mian Zi: Face-Directed Communication Strategies	60
5	Miscommunication Between Chinese and North Americans	69
	Chinese-North American Communication in a Dilemma	70
	What Is Not Said Versus What Is Said	71
	We Versus I	73
	Polite Versus Impolite Talk	74
	Indirect Versus Direct Talk	75
	Hesitant Versus Assertive Speech	77
	Self-Effacing Versus Self-Enhancing Talk	78
	Private Versus Public Personal Questions	81
	Reticent Versus Expressive Speech	82
	Improving Chinese-North American Communication	83
	Epilogue	87
	References	95
	Index	103
	About the Authors	109