Ethnography In Organizations Book

	Acknowledgments
	Editors' Introduction
	Preface
1	Introduction	1
	Anthropology and Organizational Research	2
	Hawthorne and the History of Organizational Research	3
	The Field and Fieldwork: Cultures From the Inside Out	3
	Organization of the Book	4
2	What Happened at Hawthorne?	5
	The Hawthorne Studies	5
	Interpreting the Results	12
	Summary: The Methodological Message of Hawthorne	17
3	What Happened to Anthropology?	18
	Anthropology and Industry: Early Studies	19
	W. Lloyd Warner and Yankee City	20
	Reactions to Anthropologists in Industry Business and Bureaucracy	23
	Summary: Human Relations - Methods and Models	25
4	Studying Up and Studying Down	27
	The Anthropology of Work: Shop Floors and World Systems	27
	Studying Organizational Culture	33
	A Turn Toward Routines: From Organizations to Organizing	36
	Interpreting Meetings	38
	Interpreting Stories	43
	Summary: Micro/Macro Ethnographies	45
5	Fieldwork Roles and Fieldwork Processes	47
	Access, Entry, and First Encounters	48
	Roles and Research	52
	Context Analysis	53
	Observations and Interviews: Looking for Natural Questions and Answers	54
	Ethnographic interviews	58
	Analyzing Events and Routines	63
	Hearing Voices and Representing Them: Experiments in Writing Organizational Ethnographies	66
	Summary	72
6	Conclusion	73
	References	76
	About the Author	83