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| 7 | Engineer the experience | 113 |
| 8 | Retailers and service providers who get it right | 141 |
| 9 | On the horizon | 161 |
| 10 | Cliche or reality? | 185 |
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Add When Customers Talk... Turn What They Tell You into Sales, Survey of more than 100,000 consumers reveals how they want to be treated, and the way they want to buy. What do customers really want? Not all retailers are in the habit of listening when customers talk. They can do better, according to master custome, When Customers Talk... Turn What They Tell You into Sales to the inventory that you are selling on WonderClubX
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Add When Customers Talk... Turn What They Tell You into Sales, Survey of more than 100,000 consumers reveals how they want to be treated, and the way they want to buy. What do customers really want? Not all retailers are in the habit of listening when customers talk. They can do better, according to master custome, When Customers Talk... Turn What They Tell You into Sales to your collection on WonderClub |