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Acknowledgments | ||
Introduction | ||
Sect. 1 | Assumptions About Conflict and the Role of Peacebuilders | 1 |
1 | Assumptions About Conflict | 3 |
2 | Understanding Conflict and the Role of Mediation | 12 |
Sect. 2 | Introduction to Mediation | 23 |
3 | Mediation: A Tool for Empowering Others | 25 |
4 | Before Mediation: Laying the Foundation | 32 |
5 | The Introduction Stage: Providing Safety | 38 |
6 | The Storytelling Stage: Offering Understanding | 43 |
7 | The Problem-Solving Stage: Building Joint Ownership | 51 |
8 | Additional Tools for Problem Solving | 66 |
9 | The Agreement Stage: Seeking Sustainability | 75 |
10 | Moving Toward Reconciliation: Letting Go of the Past | 81 |
Sect. 3 | Communication Skills and Tools | 85 |
11 | Listening Skills | 87 |
12 | Language in Mediation | 94 |
13 | Emotions in Conflict | 101 |
Sect. 4 | Building Peace in Communities | 105 |
14 | Designing a Peacebuilding Process | 107 |
Notes | 119 | |
App | Additional Reading About Conflict Transformation | 123 |
The Authors | 125 | |
About Plowshares | 127 | |
About the Conflict Transformation Program | 129 | |
Index | 131 |
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Add Peace Skills, The Peace Skills: Manual for Community Mediators is a hands-on resource for leaders who seek to be agents of reconciliation by responding proactively to painful differences within their communities. The Peace Skills Set (which includes the Leaders' Guide , Peace Skills to the inventory that you are selling on WonderClubX
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Add Peace Skills, The Peace Skills: Manual for Community Mediators is a hands-on resource for leaders who seek to be agents of reconciliation by responding proactively to painful differences within their communities. The Peace Skills Set (which includes the Leaders' Guide , Peace Skills to your collection on WonderClub |