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Manage Globally, Sell Locally : The Art of Strategic Account Management Book

Manage Globally, Sell Locally : The Art of Strategic Account Management
Manage Globally, Sell Locally : The Art of Strategic Account Management, This book addresses the factors that make managing the account relationship different from territory management and offers tools to help the account manager measure success of position within the account. Ideally suited for organizations with an account-f, Manage Globally, Sell Locally : The Art of Strategic Account Management has a rating of 2.5 stars
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Manage Globally, Sell Locally : The Art of Strategic Account Management, This book addresses the factors that make managing the account relationship different from territory management and offers tools to help the account manager measure success of position within the account. Ideally suited for organizations with an account-f, Manage Globally, Sell Locally : The Art of Strategic Account Management
2.5 out of 5 stars based on 2 reviews
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  • Manage Globally, Sell Locally : The Art of Strategic Account Management
  • Written by author A. Lee Blackstone
  • Published by McGraw-Hill Professional, 1994/08/01
  • This book addresses the factors that make managing the account relationship different from territory management and offers tools to help the account manager measure success of position within the account. Ideally suited for organizations with an account-f
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Preface
Introduction
Ch. 1 The Strategic Account Manager 1
Ch. 2 The Four Phases of Account Development 8
Ch. 3 Understanding the Customer's Organization 17
Ch. 4 Strategic Account Management 26
Ch. 5 The Situation Analysis for Focused Accounts 34
Ch. 6 Presenting the Case to Management 46
Ch. 7 Preparing to Develop the Strategic Account 56
Ch. 8 How Can We Develop the Appropriate Relationships? 67
Ch. 9 Heirs to the Glass Tower 80
Ch. 10 The Account as a Market - Finding the Sales Opportunity 86
Ch. 11 The Account Planning Process 99
Ch. 12 The Account Planning Session 104
Ch. 13 Planning an Executive Seminar 121
Ch. 14 How to Profit from Automating Account Management 140
Ch. 15 Automating the Account Management Process 146
Ch. 16 Implementation of the Strategic Account Manager - Automated Edition 160
Ch. 17 Summary 169


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Manage Globally, Sell Locally : The Art of Strategic Account Management, This book addresses the factors that make managing the account relationship different from territory management and offers tools to help the account manager measure success of position within the account. Ideally suited for organizations with an account-f, Manage Globally, Sell Locally : The Art of Strategic Account Management

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Manage Globally, Sell Locally : The Art of Strategic Account Management, This book addresses the factors that make managing the account relationship different from territory management and offers tools to help the account manager measure success of position within the account. Ideally suited for organizations with an account-f, Manage Globally, Sell Locally : The Art of Strategic Account Management

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Manage Globally, Sell Locally : The Art of Strategic Account Management, This book addresses the factors that make managing the account relationship different from territory management and offers tools to help the account manager measure success of position within the account. Ideally suited for organizations with an account-f, Manage Globally, Sell Locally : The Art of Strategic Account Management

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