A+ Complete Study Guide Book

Introduction

PART 1 A+ Core Module
Chapter 1: Basic Computer Service Concepts
Chapter 2: PC Architecture
Chapter 3: PC Memory Architecture
Chapter 4: Disk System Architecture
Chapter 5: PC Bus Architectures
Chapter 6: Peripheral Devices
Chapter 7: Installation and Upgrades
Chapter 8: How Printers Work
Chapter 9: Networking Fundamentals
Chapter 10: Safety
Chapter 11: Customer Service
Chapter 12: Troubleshooting Techniques

PART 2 A+ DOS/Windows Module
Chapter 13: A Brief History of Computer Operating Systems
Chapter 14: Using Microsoft Operating Systems
Chapter 15: Operating Systems Architectures
Chapter 16: Installing Microsoft Operating Systems
Chapter 17: Operating System Configuration
Chapter 18: Operating System Management
Chapter 19: Installing and Running Applications
Chapter 20: Preventative Maintenance
Chapter 21: Networking with DOS and Windows
Chapter 22: Troubleshooting Operating Systems and Applications
Appendix A: Answers to Review Questions
Appendix B: Computer Service Information Web Site Directory
Appendix C: A+ Complete Glossary
Index