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Acknowledgments ix
Introduction xi
You're a big girl now: From Just Another Employee to Chick-in-Charge 1
The big picture: What It Takes to Become a Great Leader 25
Team building: You're Only as Good as Your Staff 48
Don't try this at work: Ten Ways to Alienate Your Staff 78
Communicate, motivate, celebrate 93
Delegation is not a dirty word: Employing Your Employees 117
Playing goddess: Evaluations, Promotions, and Giving the Ax 136
Culture is queen: Corporate Culture 101 155
Office politics are a big fat drag: Navigating Closed Doors, Hushed Whispers, and Watercooler Rumors 175
Being the boss without being bossy: Business Lessons You Learned in Childhood 194
A final note 213
Resources 215
Index 219
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