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Book Categories |
| Ch. 1 | Do you really want to be a supervisor? | 3 |
| Ch. 2 | Customer service | 17 |
| Ch. 3 | Planning | 27 |
| Ch. 4 | Organizing, coordinating, and reengineering | 37 |
| Ch. 5 | Position descriptions and performance standards | 51 |
| Ch. 6 | Policy making and implementation | 69 |
| Ch. 7 | Personnel recruitment and selection | 79 |
| Ch. 8 | Orientation and training of new employees | 103 |
| Ch. 9 | Team building | 115 |
| Ch. 10 | Safety and workplace violence | 129 |
| Ch. 11 | Leaders and managers | 145 |
| Ch. 12 | Coaching | 161 |
| Ch. 13 | Morale and motivation | 175 |
| Ch. 14 | Rewards and recognition | 189 |
| Ch. 15 | Performance feedback | 203 |
| Ch. 16 | Counseling : preventing bigger problems | 221 |
| Ch. 17 | Disciplining : corrective action for behavior problems | 235 |
| Ch. 18 | Cultural diversity : managing the changing workforce | 251 |
| Ch. 19 | Conflict and confrontation | 263 |
| Ch. 20 | Employees with problems | 275 |
| Ch. 21 | Employees with negative attitudes | 291 |
| Ch. 22 | Coping with hostile people | 303 |
| Ch. 23 | Complaints and grievances | 313 |
| Ch. 24 | Personnel retention | 325 |
| Ch. 25 | Managed care | 337 |
| Ch. 26 | Budgets and cost control | 351 |
| Ch. 27 | Job redesign : a paradigm shift | 365 |
| Ch. 28 | Adjusting to change | 371 |
| Ch. 29 | Encouraging creativity | 387 |
| Ch. 30 | Staff development | 395 |
| Ch. 31 | Delegation and empowerment | 405 |
| Ch. 32 | Spoken communication | 421 |
| Ch. 33 | Written communication | 437 |
| Ch. 34 | How to hold more effective meetings | 445 |
| Ch. 35 | Decision making and problem solving | 459 |
| Ch. 36 | Negotiating skills | 475 |
| Ch. 37 | Time management | 483 |
| Ch. 38 | Coping with stress and burnout | 497 |
| Ch. 39 | Career development for supervisors | 507 |
| Ch. 40 | Succession planning | 521 |
| Ch. 41 | Networks and organizational politics | 527 |
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
| WonderClub |
Jonathan S Jackson
reviewed Umiker's Management Skills for the New Health Care Supervisor on December 25, 2015 Umiker's Management Skills for the New Health Care Supervisor
I'll come back and write a review sometime...read this with all of my team...amazing discussions and development...definitely worth reading...dry in places...some chapters more impactful than others.
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Add Umiker's Management Skills for the New Health Care Supervisor, The Fifth Edition Of Umiker's Management Skills For The New Health Care Supervisor Addresses Continually Changing Circumstances In Which Supervisors Are Faced With Including Smaller Budgets, Fewer Workers, Greater Responsibilities And Time Pressure. This , Umiker's Management Skills for the New Health Care Supervisor to the inventory that you are selling on WonderClubX
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Add Umiker's Management Skills for the New Health Care Supervisor, The Fifth Edition Of Umiker's Management Skills For The New Health Care Supervisor Addresses Continually Changing Circumstances In Which Supervisors Are Faced With Including Smaller Budgets, Fewer Workers, Greater Responsibilities And Time Pressure. This , Umiker's Management Skills for the New Health Care Supervisor to your collection on WonderClub |
