The Effective Corrections Manager: Correctional Supervision for the Future Book

1	Evolving in a changing environment	3
2	Is corrections really different?	11
3	The nature of supervision : corrections and everywhere	25
4	Definitions, titles, and other intangibles	37
5	The basic management functions	47
6	Delegation : how to form the habit	63
7	Time management : expanding the day without stretching the clock	85
8	Self-management and personal supervisory effectiveness	103
9	Interviewing : the hazardous hiring process	123
10	The one-to-one relationship	141
11	Leadership : style and substance	155
12	Organizational communication : looking up, down, and laterally	169
13	Motivation : intangible forces working for and against management	181
14	Performance appraisal : cornerstone of employee development	193
15	Criticism and discipline : guts, tact, and justice	219
16	The problem employee and employee problems	235
17	The supervisor and the human resource department	251
18	Ethics and ethical standards	269
19	Decisions, decisions	289
20	Managing change : resistance is where you find it	305
21	Communication : not by spoken word alone	315
22	How to arrange and conduct effective meetings	329
23	Budgeting : annual task and year-long implications	341
24	Quality and productivity : sides of the same coin	359
25	Teams, team building, and teamwork	369
26	Methods improvement : making work - and life - easier	389
27	Reengineering and reduction in force	411
28	Training and continuing education	427
29	The supervisor and the law	439
30	Unions : building constructive relationships	457