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Book Categories |
Preface | ||
Ch. 1 | From Employment Office to Human Resources | 3 |
Ch. 2 | How Human Resources Fits into the Health Care Organization | 13 |
Ch. 3 | The Legal Framework of Present-Day Human Resources | 37 |
Ch. 4 | Human Resources and the Health Care Manager | 61 |
Ch. 5 | The Manager-Employee Relationship | 85 |
Ch. 6 | The Manager and the Recruiting Process | 103 |
Ch. 7 | How to Conduct a Legal - but Effective - Selection Interview | 121 |
Ch. 8 | Directions in Employee Relations | 147 |
Ch. 9 | The Health Care Manager and Employee Problems | 159 |
Ch. 10 | Performance Appraisal: The Never-Ending Task | 187 |
Ch. 11 | Addressing Problems before Taking Corrective Action | 223 |
Ch. 12 | Employee Documentation: Shoulds and Should-Nots for the Manager | 243 |
Ch. 13 | Terminating Employees: Minimizing the Legal Risks | 257 |
Ch. 14 | See You in Court: Involvement in Legal Action | 279 |
Ch. 15 | Avoiding - or Dealing with - a Union | 297 |
Ch. 16 | The Manager's Role in Employee Training | 319 |
Ch. 17 | Iceberg Tips: Compensation, Benefits, and Other Concerns | 333 |
Ch. 18 | Keeping Human Resources on Its Toes | 353 |
Index | 365 |
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