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Acknowledgments | ||
Introduction | ||
Pt. 1 | A Foundation of Character and Vision | 1 |
1 | Characteristics of the Leader as Servant | 3 |
2 | Understanding the Three Aspects of Vision | 23 |
Pt. 2 | Servant Leader as Manager: The Everyday Nuts and Bolts | 37 |
3 | Finding the Right People | 41 |
4 | Training the Servant Leader | 49 |
5 | The Tools of the Trade | 57 |
6 | Coping with the High-Tech Workplace | 77 |
Pt. 3 | The Harsh Realities of Organizational Life | 99 |
7 | Organizational Issues | 103 |
8 | Personal Issues | 121 |
9 | Legal Issues | 147 |
Pt. 4 | Finding the Balance | 155 |
10 | Servant Leadership and the Crisis of Loyalty | 159 |
11 | Conflict | 171 |
12 | The Responsibilities of Family and Community Life | 207 |
13 | Leadership When Things Go Wrong and Times Are Bad | 221 |
Epilogue: Script for a Future Slide Show | 241 | |
Index | 253 |
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