Enterprise Information Portals and Knowledge Management Book

	Preface
	Acknowledgments
	Introduction
Pt. 1	Introducing Enterprise Information Portals: Definition and Evolution
1	Introduction: Defining the Enterprise Information Portal	3
2	The Origin and Evolution of Enterprise Information Portals	13
Pt. 2	Benefits of Enterprise Information Portals and Corporate Goals
3	Benefits of Enterprise Information Portals	35
4	Estimating Benefits of Enterprise Information Portals: Concepts, Methodology, and Tools	43
Pt. 3	Architecture of Enterprise Information Portals and Enterprise Artificial Systems Integration
5	EIP Architectural Questions and Approaches: EASI and the Two Problems of IT	63
6	The Role of Intelligent Agents in EIPs	93
Pt. 4	On Knowledge and Knowledge Management
7	On Knowledge	105
8	Knowledge Life Cycle Subprocesses	137
9	On Knowledge Management	165
Pt. 5	Artificial Knowledge Management Systems and the Role of XML
10	Knowledge Management and the AKMS/DKMS	201
11	The Role of XML in Enterprise Information Portals	215
Pt. 6	EIP Frameworks, Portal Product Case Studies, and Applications to E-Business
12	A Forward Looking EIP Segmentation Framework	229
13	The Enterprise Knowledge Portal and Its Architecture	251
14	Decision Processing Portal Products	269
15	Content Management Portal Products	275
16	Collaborative Portal Products	313
17	Decision Processing/Content Management and Advanced Portal Products	339
18	Portal Technology, E-Business, Knowledge Processing, and Knowledge Management	381
Pt. 7	The Future of the EIP
19	EIP Development: Pathways to the Future	391
	App.: List of Acronyms	399
	Index	407
	About the Author