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Foreword | ||
Preface | ||
1 | Introduction to hospitality control | 1 |
About hospitality and tourism | 2 | |
Overall features of the industry | 3 | |
Attitudes to theft | 11 | |
Stakeholders | 13 | |
Organizational structures | 14 | |
Financial control or accounts department | 15 | |
2 | Understanding management reports | 19 |
Performance analysis | 29 | |
The Balance Sheet | 33 | |
Adjustments to Accounts | 38 | |
3 | Managing revenue | 45 |
Features of different sectors | 46 | |
Identifying areas for action | 49 | |
Improving revenues generally | 56 | |
Improving sales | 61 | |
4 | Managing costs | 71 |
Types of costs | 72 | |
Ratios | 75 | |
Labour | 82 | |
5 | Pricing to achieve profit | 97 |
Different types of pricing | 98 | |
Marketer's method of pricing | 106 | |
Fitting the methods together | 107 | |
Breaking even | 113 | |
6 | Forecasting | 119 |
Why bother? | 120 | |
What is forecasting? | 121 | |
Forecasting new products | 130 | |
Budgets | 132 | |
Strategic planning | 133 | |
Forecasting cash | 134 | |
7 | Managing cash and stocks | 139 |
Cash | 140 | |
Bank accounts | 146 | |
Paying bills (creditors) | 149 | |
Stock management | 151 | |
8 | Planning and monitoring usage | 165 |
Features of raw materials | 166 | |
Recipe costing | 170 | |
Standard costing | 172 | |
Standard costing for payroll | 176 | |
Sales variances | 178 | |
9 | Using spreadsheets for management tasks | 181 |
The basics of spreadsheet design | 182 | |
Spreadsheet exercise | 185 | |
Presenting results | 194 | |
More practise on spreadsheets | 201 | |
10 | Being part of a company | 203 |
Ownership of business | 204 | |
Types of company accounts | 209 | |
Share ownership | 219 | |
Franchising and management contracts | 220 | |
11 | Developing your skills | 225 |
Key themes | 226 | |
Anticipating trends | 227 | |
Developing your financial skills further | 228 | |
Looking after your staff | 233 | |
App. A: Reading list | 235 | |
App. B: Useful websites | 238 | |
App. C: Quizzes and answers | 239 | |
Index | 245 |
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Add Money Matters for Hospitality Managers, Unique in its approach, 'Money Matters for Hospitality Managers' is unlike other heavy theoretical accounting texts, using real life scenarios to show managers how it's done. Backed up by a range of exercises and activities, it thus allows managers to put, Money Matters for Hospitality Managers to the inventory that you are selling on WonderClubX
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Add Money Matters for Hospitality Managers, Unique in its approach, 'Money Matters for Hospitality Managers' is unlike other heavy theoretical accounting texts, using real life scenarios to show managers how it's done. Backed up by a range of exercises and activities, it thus allows managers to put, Money Matters for Hospitality Managers to your collection on WonderClub |