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Book Categories |
Acknowledgements | 6 | |
Introduction | 7 | |
1 | Staff Development - Your Role in Improving Performance | 11 |
2 | How to Introduce New Staff to Your Department | 30 |
3 | How to Provide Mentoring and On-the-job Training | 51 |
4 | How to Prepare for a Group Training Session | 76 |
5 | How to Conduct a Group Training Session | 96 |
6 | How to Improve Performance Through Off-the-job Training | 115 |
7 | How to Conduct Effective Team Meetings | 134 |
8 | How to Delegate Work and Responsibilities | 151 |
9 | How to Coach Your People | 167 |
10 | How to Conduct Effective Performance Reviews | 187 |
Appendix: How to Develop and Use Training or Presentation Aids | 209 | |
References and Resources | 228 | |
Index | 232 |
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