The Medical Assistant: Administrative and Clinical Book

Sect. I	The Health Care Team
1	The Medical Assistant as a Professional	5
2	A Brief History of Medicine	15
3	Medical Practice	27
4	Medical Ethics	39
5	Medicine and the Law	51
6	Personal Communication	67
7	Externship and Finding the Right Position	79
Sect. II	The Administrative Medical Assistant
8	The Computer in Medical Practice	93
9	Patient Reception	111
10	Appointment Scheduling and Time Management	121
11	Telephone Techniques	139
12	Correspondence and Mail Processing	161
13	Dictation and Transcription	187
14	Medical Records Management	207
15	Professional Fees and Credit Arrangements	233
16	Accounting Systems	245
17	Banking Services and Procedures	267
18	Billing and Collecting Procedures	289
19	Health and Accident Insurance	311
20	Editorial Duties and Meeting and Travel Arrangements	335
21	Office Environment: Management of Space and Equipment	351
22	Management Responsibilities	361
Sect. III	The Clinical Medical Assistant
23	Basic Concepts of Asepsis	391
24	Infection Control	409
25	Acquired Immunodeficiency Syndrome: Transmission and Prevention	427
26	Vital Signs and Anthropometric Measurements	439
27	Assisting With Routine Examinations	469
28	Speciality Examination
	Part 1: Obstetrics, Gynecology, Urology, and Pediatrics	491
29	Specialty Examination
	Part 2: Allergology, Dermatology, Endocrinology, Surgery, Internal Medicine, Neurology, Oncology, Ophthalmology, Orthopedics, Otorhinolaryngology, and Proctology	517
30	Electrocardiography	545
31	Microbiology in the Physician's Office	569
32	Urinalysis	599
33	Hematology	633
34	Nutrition and Diet Modification	667
35	Introduction to Minor Surgery	693
36	Assisting With Minor Surgery	725
37	Introduction to Clinical Pharmacology	759
38	Administration of Medications	787
39	Advanced Medical Assisting Procedures	823
40	Medical Emergencies	855
	Glossary	879
	Index	905