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Contents
A Note from the Author
Introduction: Meeting New People and Making New Friends
Part I. Starting Your Conversations with Confidence
1 First Contact Body Language
2 Breaking the Ice and Getting the Conversation Going
3 Five Seconds to Success: The Art of Remembering Names
Part II. Continuing Your Conversations with Wit and Charm
4 Keeping the Conversation Going Strong
5 Getting Your Ideas Across
6 Overcoming Conversational Hang-ups
Part III. Ending Your Conversations with a Great Impression
7 Closing Conversations Tactfully
8 Making Friends
Part IV. Boosting Your Conversations to the Next Level
9 Recognizing and Using Conversation Styles
10 Talking to People from Other Countries
11 Customs That Influence Cross-Cultural Conversations
12 Five Golden Rules of Mobile Phone Etiquette
13 E-mail and On-line Chat Rooms: Making Conversation and Friends in Cyberspace
14 Improving Your Conversations
15 50 Ways to Improve Your Conversations
Conclusion
Index
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