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Notes on Contributors | xii | |
Foreword | xv | |
Acknowledgments | xvii | |
Introduction | 1 | |
Part I | Understanding Cultural Diversity in Global Business | 7 |
1 | Difference and Danger: Cultural Profiles of Nations and Limits to Tolerance | 9 |
2 | Key Concepts: Underlying Structures of Culture | 24 |
3 | European Leadership in Globalization | 41 |
4 | The Yin and Yang of Managing in Asia | 55 |
5 | Case: A Difficult Start | 59 |
6 | Exercise: The World Wide Web and Cultural Diversity | 63 |
Part II | Strategic Human Resource Management | 69 |
7 | Are We Global Yet? | 71 |
8 | International HR Policy Basics | 76 |
9 | Integrated HR Systems Help Develop Global Leaders | 79 |
10 | A Contingency Matrix Approach to IHRM | 83 |
11 | Reaping the Rewards of NAFTA | 103 |
12 | Case: Diversity Management at Hewlett-Packard, Europe | 108 |
13 | Case: Eurochem Shanghai: Corporate Policy or China Practice? | 125 |
Part III | Recruitment, Selection, and Placement in a Global Context | 131 |
14 | The Boundaryless Organization: Implications for Job Analysis, Recruitment, and Selection | 133 |
15 | Building a Global Workforce Starts With Recruitment | 148 |
16 | Four Faces of Global Culture | 152 |
17 | European Competencies - Some Guidelines for Companies | 160 |
18 | Case: Grupo Financiero Inverlat | 169 |
Part IV | Training and Development | 181 |
19 | Diversity Training: A Competitive Weapon | 183 |
20 | Training Across Cultures | 190 |
21 | Strategy and HRM Initiatives for the '00s Environment: Redefining Roles and Boundaries, Linking Competencies and Resources | 196 |
22 | Global Dual-Career Couple Mentoring: A Phase Model Approach | 211 |
23 | Case: Bhiwar Enterprises | 234 |
Part V | Employee Relations | 243 |
24 | The Multicultural Organization | 245 |
25 | Managing Human Resources in Mexico: A Cultural Understanding | 261 |
26 | New Manufacturing Strategies and Labour in Latin America | 271 |
27 | Coming to Terms With Local People | 287 |
28 | Being "a Third Culture Man" | 291 |
29 | Case: The Evaluation | 295 |
30 | Case: Kentucky Fried Chicken and the Global Fast-Food Industry | 301 |
Part VI | Issues in Global and Cultural Diversity | 327 |
31 | Put Your Ethics to a Global Test | 329 |
32 | Diversity Stress as Morality Stress | 336 |
33 | Remote Control | 345 |
34 | Should HR Survive? A Profession at the Crossroads | 348 |
35 | Cultural Diversity Programs to Prepare for Work Force 2000: What's Gone Wrong? | 355 |
36 | Case: Anglo-German Trading Corporation | 360 |
37 | Case: Novell's Global Strategy: "Bytes Are Somewhat Narcotic" | 362 |
Index | 382 |
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