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Introduction | 1 | |
1 | The Challenges Faced in Sales and Marketing Today | 13 |
2 | Danger Signs: The Most Common Mistakes Made in Sales and Marketing Today | 23 |
3 | ROI-Based Sales and Marketing: The Process and How It Works | 39 |
4 | Establish Your Goals: Business Goal Segmentation | 47 |
5 | Profiling the Ideal Prospect: Segmenting Your Market | 63 |
6 | Identifying Your Customer's Buying Cycle | 71 |
7 | Matching Your Sales Cycle to the Customer's Buying Cycle | 89 |
8 | How to Deal with Multiple Audiences | 119 |
9 | Creating Hard-Hitting and On-Target Sales and Marketing Strategies | 131 |
10 | Measuring the Results You Get | 135 |
11 | Reporting Your Results | 153 |
12 | Measuring/Managing Your Resources | 161 |
13 | An Example of a Complete Plan | 177 |
Epilogue: Where Are Sales and Marketing Going in the Future? | 201 | |
Appendix | 217 | |
Index | 241 |
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