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The Administrative Professional: Technology & Procedures (with Data CD-ROM) Book

The Administrative Professional: Technology & Procedures (with Data CD-ROM)
The Administrative Professional: Technology & Procedures (with Data CD-ROM), Administrative Procedures is a capstone course for students majoring in Office Technology. It integrates the software applications skills they have learned previously, business communication skills, critical thinking, and concepts and activities that addr, The Administrative Professional: Technology & Procedures (with Data CD-ROM) has a rating of 3 stars
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The Administrative Professional: Technology & Procedures (with Data CD-ROM), Administrative Procedures is a capstone course for students majoring in Office Technology. It integrates the software applications skills they have learned previously, business communication skills, critical thinking, and concepts and activities that addr, The Administrative Professional: Technology & Procedures (with Data CD-ROM)
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  • The Administrative Professional: Technology & Procedures (with Data CD-ROM)
  • Written by author Patsy Fulton-Calkins, Dianne Rankin
  • Published by Cengage Learning, 2010
  • Administrative Procedures is a capstone course for students majoring in Office Technology. It integrates the software applications skills they have learned previously, business communication skills, critical thinking, and concepts and activities that addr
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PART 1: THE WORKPLACE AND YOU. 1: Entering the Workforce. 2: Becoming a Professional. 3: Managing and Organizing Yourself. PART 2: THE WORKPLACE ENVIRONMENT. 4: Working Ethically. 5: Understanding the Workplace Team. 6: Developing Customer Focus. PART 3: COMMUNICATION—THE KEY TO SUCCESS. 7: Communication Skills. 8: Developing Presentation Skills. 9: Handling Telecommunications. 10: Planning Meetings and Events. PART 4: RECORDS MANAGEMENT, TRAVEL, AND FINANCES.? 11: Managing Records. 12: Handling Mail and Retaining Records. 13: Coordinating Business Travel. 14: Understanding Financial Responsibilities. PART 5: CAREER SUCCESS. 15: Seeking Employment. 16: Leading with Confidence. Reference Guide. Glossary.


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The Administrative Professional: Technology & Procedures (with Data CD-ROM), Administrative Procedures is a capstone course for students majoring in Office Technology. It integrates the software applications skills they have learned previously, business communication skills, critical thinking, and concepts and activities that addr, The Administrative Professional: Technology & Procedures (with Data CD-ROM)

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