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Book Categories |
| List of contributors | ||
| List of figures | ||
| Preface | ||
| 1 | Introduction | 1 |
| 2 | Making a case: 'knowledge' and 'routine' work in document production | 29 |
| 3 | Design by problem-solving | 46 |
| 4 | Analysing cooperative work in an urban traffic control room for the design of a coordination support system | 68 |
| 5 | Expert systems in (inter)action: diagnosing document machine problems over the telephone | 92 |
| 6 | The critical role of workplace studies in CSCW | 141 |
| 7 | From individual action to collective activity and back: developmental work research as an interventionist methodology | 150 |
| 8 | Analysing work practice and the potential role of new technology at the International Monetary Fund: some remarks on the role of ethnomethodology | 169 |
| 9 | Ethnography, communication and support for design | 187 |
| 10 | Where the rubber hits the road: notes on the deployment problem in workplace studies | 215 |
| 11 | Situating workplace studies within the human-computer interaction field | 230 |
| 12 | Analysing the workplace and user requirements: challenges for the development of methods for requirements engineering | 242 |
| 13 | Supporting interdisciplinary design: towards pattern languages for workplaces | 252 |
| Bibliography | 262 | |
| Index | 281 |
| Price | Condition | Delivery | Seller | Action |
| $105.00 | Digital |
| WonderClub |
Misti Saenz
reviewed Workplace Studies: Recovering Work Practice and Informing System Design on April 21, 2015
Workplace Studies: Recovering Work Practice and Informing System Design
Interesting book on why we need elegance and how to achieve it. Elegance is defined as "cleverly apt and simple" and is achieved through symmetry, seduction, subtraction, and sustainability. I liked the big idea of the book and enjoyed the many examples, but did not always see the connection between the two.
"The power of elegance is achieved when the maximum impact is exacted with the minimum input." (need to work on my wordiness)
Why we need elegance: "Because by nature we tend to add when we should subtract, and act when we should stop and think. Because we need some way to consistently replace value-destroying complexity with value-creating simplicity. Because we need to know how to make room for more of what matters by eliminating what doesn't." (This is probably the main point I took from the book.)
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