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Preface; Contributors; Acknowledgements;
Part I: Informatics Usability - Background and Overview;
1. Human factors for informatics usability - background and overview;
2. Usability - context, framework, definition, design and evaluation;
3. The business case for human factors in informatics;
Part II: System Design - Orientation and Approaches;
4. Human factors contributions to the design process;
5. Helping the IT designer to use human factors;
6. Interface design issues for the system designer;
7. An approach to formalised procedures for user-centred system design;
Part III: Special Topics in Depth;
8. The contributions of applied cognitive psychology to the study of human-compute interaction;
9. Formal models and techniques in human-computer interaction;
10. Designing expert systems for usability;
Part IV: Organisational Aspects and Design in Large Systems;
11. Organisational issues and task analysis;
12. Participation in systems design - what can it offer?;
13. Towards a human factors strategy for information technology;
Part V: Design and Evaluation - Some Specific Methods;
14. A taxonomy and rule base for the selection of interaction styles;
15. Designing and evaluating documentation for IT users;
16. Evaluating usability; References; Author index; Subject index.
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