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Part I: COMMUNICATION CAREERS AND FOUNDATIONS. 1. A First Look at Communication. 2. The Field of Communication in Historical and Contemporary Perspective. Part II: COMMUNICATION PROCESSES AND SKILLS. 3. Perceiving and Understanding. 4. Engaging in Verbal Communication. 5. Engaging in Nonverbal Communication. 6. Listening and Responding to Others. 7. Creating Communication Climates. 8. Adapting Communication to Cultures and Social Communities. Part III: CONTEXTS OF COMMUNICATION. 9. Communication and Self-Concept. 10. Communication in Personal Relationships. 11. Communication in Groups and Teams. 12. Communication in Organizations. 13. Public Communication. 14. Mass Communication. 15. Communication Technologies. Appendix: Communication in Interviews. Glossary. References. Credits.
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