Developing Helping Skills: A Step-by-Step Approach (with DVD) Book

Introduction. Teaching-Learning System: Working with Cases, Practice and Evaluation. A Few Words about Language.
Section I: FOUNDATION.
1.Importance of Self Understanding.
2.Ways of Understanding and Perceiving Others.
3.Understanding Professional Relationships. Section II: BUILDING RELATIONSHIPS.
4.Core Interpersonal Qualities.
5.Basic Interpersonal Skills.
6.Opening and Closing a Session.
7.Expressing Understanding. Section III: EXPLORING WITH CLIENTS.
8.Using Questions to Explore.
9.Seeking Clarification and Further Understanding.
10.Assessing Readiness and Motivation. Section IV: DEFINING THE FOCUS OF WORK.
11.Identifying Key Problems or Challenges.
12.Establishing Goals.
Section V: TAKING ACTION, EVALUATING, AND ENDING.
13.Taking Action.
14.Evaluating Progress and Ending Professional Relationships.

Appendix A: Practice Evaluation Scales.

Appendix B: Overall Evaluation.