English for Global Business Book

	To the Student	v
	To the Instructor or Trainer	vii
Module 1.	Getting Acquainted
Unit 1.	Introducing Yourself	2
Unit 2.	Introducing Others	7
Unit 3.	Starting a Conversation	11
Unit 4.	Ending a Conversation and Leave-taking	15
Module 2.	Describing Your Work
Unit 5.	Talking about Facts and Figures	22
Unit 6.	Introducing Your Company	29
Unit 7.	Describing Company Organization	34
Unit 8.	Describing Job Responsibilities	38
Module 3.	Telephoning
Unit 9.	Problems Telephoning	46
Unit 10.	Making a Phone Call	49
Unit 11.	Scheduling a Meeting	54
Unit 12.	Ending a Phone Conversation	59
Module 4.	Traveling Internationally
Unit 13.	Making Plans	66
Unit 14.	Making Airline Reservations	72
Unit 15.	Booking a Hotel, Checking In, and Checking Out	78
Unit 16.	Describing Products at a Trade Show	82
Module 5.	Entertaining a Business Associate
Unit 17.	A Business Lunch	88
Unit 18.	Ordering Food	93
Unit 19.	Ordering Drinks	98
Unit 20.	Etiquette in Social Situations	102
Module 6.	Discussing Issues
Unit 21.	Starting a Discussion	108
Unit 22.	Giving Opinions, Agreeing, and Disagreeing	114
Unit 23.	Developing the Discussion	119
Unit 24.	Summarizing Views and Making Suggestions	124
	Listening Script and Answer Key	131
	Information Files	151
	Language Notes	173
	Business Etiquette Quiz	185