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Introduction and How to Use This Book xi
Matrix of Cases xxxi
Case 1 Adjusting to a New Environment 1
Case 2 Group and Pair Work 6
Case 3 Interpersonal Interactions among Students 11
Case 4 Students and Political Issues 16
Case 5 Student Classroom Behaviors 21
Case 6 Class Participation 27
Case 7 Intracultural Behavior 32
Case 8 Reasonable and Unreasonable Excuses 36
Case 9 Attendance and Punctuality 41
Case 10 Student Misunderstandings 45
Case 11 Class Visitors 50
Case 12 Third Party Involvement 54
Case 13 Student Attire, Hygiene, and Mannerisms 59
Case 14 Student Disabilities and Mental Health 64
Case 15 Risky Behaviors 69
Case 16 Stress 74
Case 17 Religious Beliefs and Practices 78
Case 18 Discrimination 83
Case 19 Technology and Modern Life 89
Case 20 Cheating 94
Case 21 Plagiarism 99
Case 22 Assigning Course Grades 104
Case 23 High-Stakes Testing 110
Case 24 Parental Pressure and Influence 116
Case 25 Requests for Academic Assistance 121
Case 26 Recommendations 127
Case 27 Sponsored Events 133
Case 28 Students and the Legal System 137
Case 29 Dangerous and Uncomfortable Situations 142
Case 30 Possible Abusive Situations 146
Case 31 Selecting Materials 150
Case 32 Faculty Personal Agendas 154
Case 33 Faculty Personal Issues 158
Case 34 Romance at School and Work 162
Case 35 Collegiality 168
Case 36 Integrity 173
Case 37 Linguistic Competence 178
Case 38 Instructor Effectiveness 183
Case 39 Students as Research Subjects 188
Case 40 Job Security and Support at Work 193
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