The definitive handbook of business continuity management Book

	Contributors
	Foreword and introduction
	Introduction: how to read this book
1	What are we planning for?	3
2	What is a Business Continuity Planning strategy?	25
3	A crisis management perspective of business continuity	43
4	Multilateral Continuity Planning	55
5	Marketing Protection: a justification for funding of Total Asset Protection programmes?	67
6	Why have a disaster if you don't have to?	75
7	The business continuity planning methodology	93
8	Project initiation and management	107
9	Risk evaluation and control:I	123
	Risk evaluation and control:II Practical guide lines for risk assessment	131
10	Business Impact Analysis	139
11	Developing BC strategies for the business or work areas	151
12	BC strategies for manufacturing and logistics	163
13	BC strategies for communications	171
14	Emergency response and operations	179
15	Developing and implementing the written plan	195
16	Awareness through auditing, training and testing	231
17	Maintaining and exercising BC plans	247
18	Selecting the tools to support the process	263
19	Coping with people in recovery	279
20	The missing elements	289
App. 1	Case Studies	295
App. 2	General Guideline Notes	353
App. 3	Certification standards for Business Continuity Practitioners	367
App. 4	Useful international contacts	371
App. 5	About Survive! The Business Continuity Group	377
	Glossary	379
	Index	385