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About the Authors.
Introduction.
Where do we Start?
What is Total Quality.
Individual Team Culture.
Involving the Policy Makers.
Developing Your Own Team.
Your Own Personal Actions.
Senior Management Culture.
Supporting the Chief Executive.
Developing Individual Managers.
Corporate Culture.
Internal Customers.
Promoting Change.
References.
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Add Culture Change for Total Quality : An Action Guide for Managers in Social and Health Care Services, Many managers will be aware that culture is a vital ingredient of a successful quality programme, but may have concerns over whether they can actually achieve it. This book aims to provide the answers. Written in the form of a practical action guide, it t, Culture Change for Total Quality : An Action Guide for Managers in Social and Health Care Services to the inventory that you are selling on WonderClubX
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Add Culture Change for Total Quality : An Action Guide for Managers in Social and Health Care Services, Many managers will be aware that culture is a vital ingredient of a successful quality programme, but may have concerns over whether they can actually achieve it. This book aims to provide the answers. Written in the form of a practical action guide, it t, Culture Change for Total Quality : An Action Guide for Managers in Social and Health Care Services to your collection on WonderClub |