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Customer service on the Internet Book

Customer service on the Internet
Customer service on the Internet, A comprehensive guide to taking full advantage of the Internet for customer care.
A dynamic customer service Web site can dramatically increase customer loyalty and provide a competitive edge that all companies strive to achieve. But in order to run a, Customer service on the Internet has a rating of 3.5 stars
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Customer service on the Internet, A comprehensive guide to taking full advantage of the Internet for customer care. A dynamic customer service Web site can dramatically increase customer loyalty and provide a competitive edge that all companies strive to achieve. But in order to run a, Customer service on the Internet
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  • Customer service on the Internet
  • Written by author Jim Sterne
  • Published by New York : John Wiley, 2000., 2000/06/01
  • A comprehensive guide to taking full advantage of the Internet for customer care. A dynamic customer service Web site can dramatically increase customer loyalty and provide a competitive edge that all companies strive to achieve. But in order to run a
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Book Categories

Authors

The Web Was Made for Customer Service.

Customer Service in a Modern World.

Publishing on the Web.

Managing E-Mail: When Customers Come Calling.

Encouraging Customer Conversations.

Measuring Your Success.

Knowing Your Customers as Individuals--Again.

Extranets--Access to Live Information.

Customer Relationship Management.

Getting Started.

Planning for Tomorrow.

Index.


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Customer service on the Internet, A comprehensive guide to taking full advantage of the Internet for customer care.
A dynamic customer service Web site can dramatically increase customer loyalty and provide a competitive edge that all companies strive to achieve. But in order to run a, Customer service on the Internet

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Customer service on the Internet, A comprehensive guide to taking full advantage of the Internet for customer care.
A dynamic customer service Web site can dramatically increase customer loyalty and provide a competitive edge that all companies strive to achieve. But in order to run a, Customer service on the Internet

Customer service on the Internet

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Customer service on the Internet, A comprehensive guide to taking full advantage of the Internet for customer care.
A dynamic customer service Web site can dramatically increase customer loyalty and provide a competitive edge that all companies strive to achieve. But in order to run a, Customer service on the Internet

Customer service on the Internet

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