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The Web Was Made for Customer Service.
Customer Service in a Modern World.
Publishing on the Web.
Managing E-Mail: When Customers Come Calling.
Encouraging Customer Conversations.
Measuring Your Success.
Knowing Your Customers as Individuals--Again.
Extranets--Access to Live Information.
Customer Relationship Management.
Getting Started.
Planning for Tomorrow.
Index.
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Add Customer service on the Internet, A comprehensive guide to taking full advantage of the Internet for customer care. A dynamic customer service Web site can dramatically increase customer loyalty and provide a competitive edge that all companies strive to achieve. But in order to run a, Customer service on the Internet to the inventory that you are selling on WonderClubX
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Add Customer service on the Internet, A comprehensive guide to taking full advantage of the Internet for customer care. A dynamic customer service Web site can dramatically increase customer loyalty and provide a competitive edge that all companies strive to achieve. But in order to run a, Customer service on the Internet to your collection on WonderClub |