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Preface | ||
1 | A Is for Analysis for Creative Credit Management | 3 |
2 | B Is for Building Essential Business Credit Information | 15 |
3 | C Is for Considering All Factors That Impact the Business Credit Decision | 33 |
4 | D Is for Decision (or Recommendation) | 53 |
5 | Case Study 1: Sure Progress, Inc.: Creative Alternatives to the Direct Extension of Credit | 65 |
6 | Case Study 2: International Exports, Inc.: Creative Methods to Reestablish Open Account Credit with a Former Problem Customer | 85 |
7 | Case Study 3: Special Materials, Inc.: Business Issues and Costs That Affect a Sound Business Credit Decision | 105 |
8 | Case Study 4: Fast Action Suppliers, Inc.: Preserving a Company's Reputation That is Tarnished by a Customer's Slow Paying Practices | 121 |
9 | Case Study 5: True Delivery Seals, Inc.: Minimizing Exposure to Loss Due to the Cancellation of a Distributor Contract | 139 |
10 | Case Study 6: First Choice Company, Inc.: Dealing with a Last-Minute Credit Decision | 155 |
11 | Case Study 7: Perfect Image Supplies, Inc.: Addressing a Customer with an Overbearing Attitude | 177 |
12 | Case Study 8: Basic Needs, Inc.: Considering Increased Credit Limits for Existing Customers | 197 |
13 | Case Study 9: Drugs "R" Us Products, Inc.: Addressing a Customer's "Shady" Past | 217 |
14 | Case Study 10: Freezy Refrigerator Repair Co.: Addressing the Problems with the Sale of a Service | 237 |
15 | Case Study 11: Terra Technology, Inc.: The Risk of a Custom Order Sale | 247 |
16 | Case Study 12: Compania Swift, Inc.: The Sale of Goods to Foreign Customers | 265 |
Index | 277 |
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