The Controller's Function: The Work of the Managerial Accountant Book

1	The controller's job	1
2	Internal control	12
3	Planning and the strategic plan	63
4	Long-range financial plan	79
5	Annual plan	93
6	Sales	119
7	Distribution expenses	135
8	Direct materials and labor	151
9	Overhead	171
10	General and administrative expenses	196
11	Cash and investments	204
12	Receivables	219
13	Inventory	227
14	Property, plant, and equipment	249
15	Liabilities	266
16	Equity	274
17	Operational accounting	292
18	Closing procedures	309
19	Performance measurements and trends	319
20	Financial analysis	340
21	Taxes	366
22	Selecting a financial information system	376
23	Project risk management	399
24	Implementing a successful CRM solution	410
25	Organizations large and small embrace shared services	416
26	Information technology offshore and outsourcing	428
27	Change management	437
App. A	New controller checklist	450