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Foreword x
Acknowledgments xiii
Introduction: Getting Started-Understanding the Ground Rules xv
Chapter 1 Getting Focused-Identifying Goals 1
Chapter 2 Getting Attention-Reaching Your Audience 15
Chapter 3 Getting Respect-Identifying Influence 51
Chapter 4 Getting Emotional-Recognizing Sentiment 77
Chapter 5 Getting Response-Triggering Action 105
Chapter 6 Getting the Message-Hearing the Conversation 123
Chapter 7 Getting Results-Driving Business Outcomes 163
Chapter 8 Getting Buy-In-Convincing Your Colleagues 199
Chapter 9 Getting Ahead-Seeing the Future 213
Appendix: Resources 229
Index 235
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Add Social Media Metrics: How to Measure and Optimize Your Marketing Investment, The only guide devoted exclusively to social media metrics Whether you are selling online, through a direct sales force, or via distribution channels, what customers are saying about you online is now more important than your advertising. Social med, Social Media Metrics: How to Measure and Optimize Your Marketing Investment to the inventory that you are selling on WonderClubX
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Add Social Media Metrics: How to Measure and Optimize Your Marketing Investment, The only guide devoted exclusively to social media metrics Whether you are selling online, through a direct sales force, or via distribution channels, what customers are saying about you online is now more important than your advertising. Social med, Social Media Metrics: How to Measure and Optimize Your Marketing Investment to your collection on WonderClub |