None of Us is As Good As All of Us: How McDonald's Prospers by Embracing Inclusion and Diversity Book

" 'It's not the law that brings that quality [diversity] to McDonald's - it's an attitude we already have, and we mean to keep it' " (p. 116).
Place both sides of the arguments about capitalism, Americanisation of the world and the debatable health value of their food aside. McDonald's, as one of the world's largest employers, has been made up of a smorgasbord of diversity throughout the years, including numerous races, creeds and cultures. Patricia Sowell Harris, McDonald's Global Chief Diversity Officer, delves into how the culture of diversity came to be within the McDonald's organisation. Not as a self-promoting exercise but as an example to the business world of how to embrace diversity in the workplace. The success of diversity within McDonald's is broken down into four stages: quantitative measures; recognizing differences; valuing differences and managing diversity. Harris illustrates these stages in practice by telling the stories of how diversity came to be within McDonald's and how this diversity was the result of initiative and hard work from both management and employees. This is a more relatable business-development book than one that includes just theories.