|
|
Sold Out
Book Categories |
Acknowledgements.
Preface.
Abbreviations.
How to Read This Book.
Information About Trademarks and Copyrights.
List of Figures.
List of Tables.
I Background.
1 Introduction.
1.1 Definition of Service Modelling.
1.2 Packet-based Services.
1.3 Emerging Technologies.
1.4 Summary.
1.5 Highlights.
2 Approaches to Modelling.
2.1 Introduction to Modelling.
2.2 Software Engineering Paradigm.
2.3 Object-Oriented Modelling.
2.4 Expert Systems.
2.5 Service-Oriented Architectures.
2.6 Databases.
2.7 Architecture Design.
2.8 Other Modelling Methods.
2.9 Summary.
2.10 Highlights.
3 Industry Initiatives.
3.1 Introduction.
3.2 OMG.
3.3 Business Process Management.
3.4 ITU.
3.5 3GPP.
3.6 TeleManagement Forum.
3.7 IT Service Management Forum.
3.8 Activities Related to Internet Services.
3.9 Other Fora and Viewpoints.
3.10 Summary.
3.11 Highlights.
II Service Modelling Concepts.
4 Requirements for Service Modelling.
4.1 Notation.
4.2 General Requirements and Concerns.
4.3 Technology-related Requirements.
4.4 Process-related Requirements.
4.5 Information Modelling–Related Requirements.
4.6 Stakeholder Type–Specific Requirements and Concerns.
4.7 Summary.
4.8 Highlights.
5 Management Framework.
5.1 Description of the Framework.
5.2 Assumptions about Inter-provider Relations.
5.3 Relation to Existing Frameworks.
5.4 Summary.
5.5 Highlights.
6 Service Framework.
6.1 Introduction.
6.2 Service Quality Framework.
6.3 Security Framework.
6.4 Using of Service Framework in Management Framework.
6.5 End-user Services.
6.6 Summary.
6.7 Highlights.
7 Service Modelling Patterns.
7.1 Modelling Framework.
7.2 Modelling Patterns.
7.3 Notes About Using Service Model Patterns.
7.4 Relationship to Existing Models.
7.5 Summary.
7.6 Highlights.
III Use Cases.
8 DiffServ Network Example.
8.1 Introduction.
8.2 Description.
8.3 Service Framework.
8.4 Service Model.
8.5 Link to Service Management.
8.6 Summary.
8.7 Highlights.
9 Mobile Network Example.
9.1 Introduction.
9.2 Description.
9.3 Service Framework.
9.4 Service Model.
9.5 Link to Service Management.
9.6 Summary.
9.7 Highlights.
10 Distributed Network Example.
10.1 Introduction.
10.2 Description.
10.3 Service Framework.
10.4 Service Model.
10.5 Link to Service Management.
10.6 Summary.
10.7 Highlights.
IV Summary.
11 Summary.
11.1 Issues for the Future.
V Appendices.
A 3GPP Bearer Concepts.
B DiffServ SLA Concepts.
Bibliography.
Index.
| Price | Condition | Delivery | Seller | Action |
| $102.90 | Digital |
| WonderClub |
Freida Lang
reviewed Service Modelling: Principles and Applications on February 05, 2009
Service Modelling: Principles and Applications
Much less useful than Clay Shirky's Here Comes Everybody, at least to me in my particular age group, I'd recommend it to any late 40s person on up who is being stuff into a career position of overseeing or participating in web communications. Most of it seemed obvious to me, a computer user since my single digit years in the 70s.
I did, however, go mostly cover to cover as it did have a few pages worth of a dogear or a bookmark and was easy and amusing to read.
Login|Complaints|Blog|Games|Digital Media|Souls|Obituary|Contact Us|FAQ
CAN'T FIND WHAT YOU'RE LOOKING FOR? CLICK HERE!!! X
You must be logged in to add to WishlistX
This item is in your Wish List
X
This item is in your Collection
Service Modelling: Principles and Applications
X
This Item is in Your Inventory
Service Modelling: Principles and Applications
X
You must be logged in to review the productsX
X
X
Add Service Modelling: Principles and Applications, Learn how to use service modelling to streamline and optimize processes! Information about customer needs, the technical composition of services, and service performance are fundamental to effective service management. Service modelling is a str, Service Modelling: Principles and Applications to the inventory that you are selling on WonderClubX
X
Add Service Modelling: Principles and Applications, Learn how to use service modelling to streamline and optimize processes! Information about customer needs, the technical composition of services, and service performance are fundamental to effective service management. Service modelling is a str, Service Modelling: Principles and Applications to your collection on WonderClub |