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Preface | ||
Acknowledgments | ||
1 | Introduction | 1 |
Phase I | Discover | 11 |
2 | Reengineering Leadership | 17 |
3 | Selecting the Reengineering Team | 31 |
4 | Business Assessment | 43 |
5 | Setting the Project Scope | 55 |
Phase II | Hunt and Gather | 71 |
6 | Studying the Problem | 77 |
7 | Understanding the Current Process | 89 |
8 | Understanding the Current Information Architecture | 107 |
Phase III | Innovate and Build | 127 |
9 | Preparing for the Redesign | 133 |
10 | The Need for Evolutionary Software Development | 143 |
11 | Traveling through the Process Space | 159 |
12 | Key Concepts in Information Technology | 173 |
13 | Data Analysis and Reengineering Projects | 189 |
14 | Redesign Principles | 197 |
15 | The Redesign Process: A Step-by-Step Example | 211 |
Phase IV | Reorganize, Retrain, Retool | 235 |
16 | Reorganize | 241 |
17 | Retrain | 263 |
18 | Retool | 295 |
19 | The Next Wave | 311 |
Appendix | 315 | |
Suggested Reading | 317 | |
References | 325 | |
Index | 329 |
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Add Successful reengineering, The hope that reengineering brings to companies struggling to eliminate customer dissatisfaction, inefficiency, and high cost is very real. Reengineering has become part of the business mainstream. Popularized by media, championed by its advocates, the te, Successful reengineering to the inventory that you are selling on WonderClubX
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Add Successful reengineering, The hope that reengineering brings to companies struggling to eliminate customer dissatisfaction, inefficiency, and high cost is very real. Reengineering has become part of the business mainstream. Popularized by media, championed by its advocates, the te, Successful reengineering to your collection on WonderClub |