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Book Categories |
1 | Workplace discourse : an overview | 1 |
2 | Approaches to analysing workplace discourse | 11 |
3 | Pursuing transactional goals : spoken workplace genres | 31 |
4 | Relational goals : a framework for analysing interpersonal dimensions of workplace talk | 52 |
5 | A corpus-based comparison of workplace genres | 72 |
6 | Negotiating consensus and conflict in workplace talk | 108 |
7 | Relational talk in workplace interactions | 137 |
8 | Conclusion | 160 |
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