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Book Categories |
1 | Skill in theory : communication as skilled performance | 7 |
2 | Skill in practice : an operational model of communicative performance | 37 |
3 | Non-verbal behaviour as communication : approaches, issues and research | 73 |
4 | Questioning | 121 |
5 | Reinforcement | 147 |
6 | Reflecting | 165 |
7 | Explaining | 195 |
8 | Self-disclosure : strategic revelation of information in personal and professional relationships | 229 |
9 | The process of listening | 267 |
10 | Humour and laughter | 293 |
11 | Persuasion | 323 |
12 | Asserting and confronting | 345 |
13 | Interacting in groups | 383 |
14 | Negotiation and bargaining | 403 |
15 | Relational communication | 427 |
16 | The employment interview | 453 |
17 | The helping interview : developmental counselling and therapy | 481 |
18 | The appraisal interview reappraised | 505 |
19 | The cognitive interview | 531 |
20 | Training in communication skills : research, theory and practice | 553 |
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