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Book Categories |
List of figures | ||
List of case studies | ||
List of boxes | ||
List of tables | ||
Structure of the book | ||
Preface | ||
1 | An introduction to marketing communication | 1 |
2 | A communication concept for communicating | 18 |
3 | Consumer behaviour and communication | 41 |
4 | Marketing communication ideology | 72 |
5 | Managing with stakeholders in mind | 95 |
6 | Intercultural communication | 112 |
7 | The marketing mix as social communicator | 125 |
8 | The brand communicator | 149 |
9 | Selecting media for communicating | 165 |
10 | Identity, image, and reputation | 192 |
11 | Internal marketing communication | 212 |
12 | Relationship marketing | 230 |
13 | Integrated marketing communication | 249 |
14 | Advertising as communicating | 268 |
15 | Communication strategies and objectives | 287 |
16 | Planning, evaluating, and controlling the marketing communication system and programme | 303 |
17 | Professionalism | 324 |
18 | Contemporary marketing communication, corporate communication, and ... the future? | 342 |
Bibliography | 360 | |
Index | 378 |
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