Strategic Information Management in Hospitals Book

	Foreword
	Series preface
	Preface
	Acknowledgments
1	Introduction	1
1.1	Significance of information processing in hospitals	1
1.2	Progress in information and communication technology	6
1.3	Importance of systematic information management	11
2	Basic concepts	25
2.1	Introduction	25
2.2	Data, information, and knowledge	25
2.3	Information systems and their components	26
2.4	Hospital information systems	30
2.5	Health information systems	33
2.6	Information management in hospitals	35
3	What do hospital information systems look like?	45
3.1	Introduction	45
3.2	Hospital functions	45
3.3	Modeling hospital information systems	62
3.4	A metamodel for modeling HIS : 3LGM	79
3.5	Information processing tools in hospitals	88
3.6	Architectures of hospital information systems	112
3.7	Integrity and integration within hospital information systems	123
4	What are good hospital information systems?	151
4.1	Introduction	151
4.2	Quality of structures	152
4.3	Quality of processes	159
4.4	Outcome quality	164
4.5	Balance as a challenge for information management	168
5	How to strategically manage hospital information systems	177
5.1	Introduction	177
5.2	Strategic, tactical, and operational information management	177
5.3	Organizational structures for information management	187
5.4	Strategic planning of hospital information systems	194
5.5	Strategic monitoring of hospital information systems	204
5.6	Strategic directing of hospital information systems	213
6	Final remarks	221
	App. A: Thesaurus	223
	App. B: Bibliography	251
	App. C: List of examples and exercises	255
	About the authors	259
	Index	263