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Introduction : how following through at every level can make or break your company | ||
1 | Clear expectations | 3 |
2 | Read between the lines | 17 |
3 | More accurate assessments | 34 |
4 | Hire attitudes over experience | 55 |
5 | Match everyone's agenda | 74 |
6 | Find a champion | 87 |
7 | Outmaneuver the CAVE people | 107 |
8 | Get everyone to "just let go" | 122 |
9 | Create a HOT team | 137 |
10 | Lead a HOT team | 156 |
11 | Share your purpose | 181 |
12 | Show more respect | 198 |
13 | Find the line between enough and too much accountability | 216 |
Conclusion : it's not what you say ... it's what you do that makes the difference | 231 |
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