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Book Categories |
| List of boxes, figures and tables | ||
| Notes on contributors | ||
| Acknowledgements | ||
| Abbreviations and acronyms | ||
| Foreword | ||
| Pt. 1 | Mapping and understanding medical mishaps | 1 |
| 1 | Beyond blaming and perfection: a multi-dimensional approach to medical mishaps | 3 |
| 2 | Error in medicine | 20 |
| 3 | Human factors approaches in medicine | 39 |
| Pt. 2 | International perspectives | 57 |
| 4 | Medical accidents in the UK: a wasted opportunity for improvement? | 59 |
| 5 | Research on errors and safety in Dutch general and hospital practice | 74 |
| 6 | Medical accidents and mishaps: the Swedish situation | 84 |
| 7 | Safety of healthcare in Australia: adverse events to hospitalized patients | 95 |
| Pt. 3 | The escalation and mitigation of mishaps | 107 |
| 8 | Calling doctors and hospitals to account: complaining and claiming as social processes | 109 |
| 9 | Doctors' responses to patient complaints | 124 |
| 10 | How doctors think about medical mishaps | 141 |
| 11 | Mediation of medical negligence actions: an option for the future? | 154 |
| 12 | Medical education: tomorrow's doctors today | 168 |
| Pt. 4 | Views from the coalface | 179 |
| 13 | Reflecting on medical mishaps | 181 |
| 14 | Dysfunctional doctors: the General Medical Council's new approach | 185 |
| 15 | Medical mistakes: a view from the British Medical Association | 197 |
| 16 | The role of quality improvement | 203 |
| 17 | Medical mishaps: a managerial perspective | 210 |
| 18 | Managing risk and claims: pieces of the puzzle | 221 |
| 19 | The patient's perspective | 228 |
| 20 | Community health councils: helping patients through the complaints procedure | 233 |
| 21 | The right to redress: complaints and principles of grievance procedures | 239 |
| 22 | The price of deceit: the reflections of an advocate | 246 |
| Index | 257 |
| Price | Condition | Delivery | Seller | Action |
| $99.99 | Digital |
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Add Medical Mishaps: Pieces of the Puzzle, This book explores what we know about the incidence, causes and aftermath of medical mishaps. Increasingly the medical profession is being expected to review the performance of doctors more rigorously and systematically and to adopt proactive approaches t, Medical Mishaps: Pieces of the Puzzle to your collection on WonderClub |