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PART 1. INTRODUCTION. 1. Organizational Behavior and Opportunity. 2. Challenges for Managers. PART 2. INDIVIDUAL PROCESSES AND BEHAVIOR. 3. Personality, Perception, and Attribution. 4. Attitudes, Values, and Ethics. 5. Motivation at Work. 6. Learning and Performance Management. 7. Stress and Well-Being at Work. PART 3. INTERPERSONAL PROCESS AND BEHAVIOR. 8. Communication. 9. Work Teams and Groups. 10. Decision Making by Individuals and Groups. 11. Power and Political Behavior. 12. Leadership and Followership. 13. Conflict and Negotiation. PART 4. ORGANIZATIONAL PROCESSES AND STRUCTURE. 14. Jobs and the Design of Work. 15. Organizational Design and Strucutre. 16. Organizational Strucutre. 17. Managing Your Career. 18. Managing Change. Appendix A. A Brief Historical Perspective. Appendix B. How Do We Know What We Know about Organizational Behavior.
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