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Observing the World and Asking Why
Spam, and Other Problems with Email 4
Hostile Code 7
Security Breaches 9
Identity and the Theft of Identity 11
Should We Just Start Over? 14
The Need for a New School 15
The Security Industry
Where the Security Industry Comes From 19
Orientations and Framing 25
What Does the Security Industry Sell? 27
How Security Is Sold 33
On Evidence
The Trouble with Surveys 46
The Trade Press 50
Vulnerabilities 52
Instrumentation on the Internet 54
Organizations and Companies with Data 55
The Rise of the Security Breach
How Do Companies Lose Data? 64
Disclose Breaches 68
Possible Criticisms of Breach Data 70
Moving from Art to Science 74
Get Involved 76
Amateurs Study Cryptography; Professionals Study Economics
The Economics of Information Security 82
Psychology 95
Sociology 99
Spending
Reasons to Spend on Security Today 106
Non-Reasons to Spend on Security 110
Emerging Reasons to Spend 112
How Much Should a Business Spend on Security? 116
The Psychology of Spending 122
On What to Spend 126
Life in the New School
People Are People 132
Breach Data Is Not Actuarial Data 136
Powerful Externalities 137
The Human Computer Interface and Risk Compensation 139
The Use and Abuse of Language 142
Skills Shortages, Organizational Structure, and Collaboration 144
A Call to Action
Join the New School 149
Embrace the New School 153
Make Money from the New School 157
Final Words 159
Endnotes 161
Bibliography 213
Index 229
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